The approach of Gemba Consulting is a "shopfloor" approach which takes its inspiration closely from the Toyota Production System (T.P.S.) . This system has promoted the success story of Toyota and of many other followers all around the world. This methodology is based on lean practice, in other words the deployment of the continuous improvement system in your company. Lean is so much an attitude as a "know-how".
Lean applies as much to the services as to the industry.
By the mean of the systematic elimination of wastes, it is the best trump to improve on the long term the rentability of your company.